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A Higher Level

Along with most parts of the world, Los Angeles Authorities have implemented strict precautionary measures since the inception of COVID-19. Recent announcements have, however, allowed us to ease some elements, and we are delighted to welcome guests to our hotel in West Hollywood.

When you choose to stay with us, we welcome you with a firm commitment that your health, safety, and wellbeing is our utmost priority. Though some offerings may be different during this period, we continue to offer choice, privacy, personalization and showcase the life, energy, and heartbeat of our Sunset Strip hotel, so you can experience an escape with the highest degree of safety.

Available for your enjoyment:

  • Our temperature-controlled two outdoor swimming pools and expansive landscaped gardens are open for all registered hotel guests.
  • Our pool bars are open daily
  • The Dining Room at the hotel “Cavatina” restaurant is open daily:


  • The Bar 1200 is open Monday through Sunday from 9pm-2am
  • Room service is offered 24 hours

Some temporary changes:

The Spa is currently closed until further notice. However, in-room treatments are offered through our concierge.

Enhanced Health & Safety

We have always had a robust and comprehensive sanitation program, and this strong foundation allows us to adapt quickly to evolving advice from the World Health Organization and our local health officials. We will continue to monitor their guidelines and adjust our measures, with greater visibility to you, our guest.

These include:


All our team members have undergone specific COVID-19 Training on the health and safety protocols so they can execute their roles with confidence.


PCR test is available at a facility close to the hotel at an additional cost. Onsite testing may be arranged upon request through our concierge team.


We have introduced an overhaul of our already-stringent hygiene and sanitation measures, from increased frequency of cleaning to elevated cleaning and hygiene standards.

Physical Distancing

With a uniquely large footprint, our Sunset Strip hotel has always ensured high levels of personal space and privacy. We will continue to maximize the use of our space, from two outdoor pools, bars, gardens, and our restaurant to ensure you can relax at a safe distance.


We have the necessary equipment in place for discreet and private temperature checking for all our employees.

Cancellation Policy

We want you to have confidence and peace of mind in the event your travel plans change. We have therefore updated our cancellation policy to offer maximum flexibility. If there is a COVID-19 related travel ban, health quarantine restriction at your point of departure or at our destination that restricts you from traveling to our property, the hotel will provide a full refund for pre-paid reservation and/or waive all applicable penalties. For more information, please refer to the hotel’s booking & cancellation page.

Our Commitment to you

The Sunset Marquis has always and will always prioritize the safety and security of our guests and our employees.

We will comply with state and local regulations and go above and beyond to deliver the highest standards and the very best experience during your stay at our hotel in West Hollywood.

Our urban resort remains a haven where you can retreat, breathe, and reboot among beautiful surroundings, with expert care and service.